Excavation & Site Prep
Your Customer History Lives in Someone's Head
When a repeat customer calls, nobody can find their history. Equipment lists, past invoices, and service notes are scattered across paper files and spreadsheets.
Uncle Steve on customer records in excavation & site prep
The Excavation & Site Prep Industry at a Glance
Site preparation and general excavation contractors — grading, foundation excavation, utility trenching. Every job starts with an 811 ticket.
40,000+
US Companies
$1.5M–$12M
Avg. Revenue
5–30
Field Crew Size
5.5%
Growth Rate
First shovel = first locate ticket. If your morning routine is printing tickets, sorting by crew, and hoping the locates are done, you're running a paper process in a $30-billion-damage industry.
Excavation & Site Prep Industry Data & Research
Key statistics shaping the excavation & site prep market today.
- $30 billion annual cost of underground utility damage
- — Common Ground Alliance, 2024
- On-time locate delivery rate is only 30–70% across state 811 centers
- — CGA DIRT Report, 2024
Does This Sound Like Your Excavation & Site Prep Operation?
- !Can't find past work orders for a customer
- !New tech doesn't know the site's quirks
- !Equipment service history is in a filing cabinet
The Cost of Doing Nothing
Without accessible history, you lose upsell opportunities and repeat the same diagnostic work — costing $200–$500/incident.
What Excavation & Site Prep Companies Typically Use
These tools are great at what they do — but they don't eliminate the customer records gap. That's what we build.
Excavation & Site Prep Operational Challenges
- 1Every grading and excavation job starts with a locate ticket
- 2Morning ticket distribution is a paper shuffle
- 3No real-time visibility into which locates are complete
- 4Wait time for outstanding locates burns crew and equipment hours
Compliance & Regulations
- A811 mandatory notification before excavation
- BOSHA excavation safety (29 CFR 1926 Subpart P)
- CState-specific locate ticket validity and positive response
- DStormwater/erosion control documentation
How We Fix Customer Records for Excavation & Site Prep — No ReKeying
Map Your Workflow
We study exactly where customer records happens in your excavation & site prep operation — the forms, the handoffs, the re-entry points.
Build a Working Prototype
Not a demo. Not a slide deck. A real, functional prototype that eliminates the pain point and works with your existing tools.
Prove It Before You Pay
You test the prototype on a real job. If it doesn't eliminate the customer records problem, you don't pay.
Get No ReKeying for Your Excavation & Site Prep Operation — Free Prototype
Tell us about your operation and we'll build you a working solution — no commitment, no credit card.
Customer Records Solutions for Other Industries
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