Excavation & Site Prep Dispatch & Scheduling

Dispatch by phone, whiteboard, or sticky notes. Double-bookings, missed appointments, and techs driving across town for nothing.

Watch: Uncle Steve Explains Dispatch & Scheduling for Excavation & Site Prep

Executive Summary: Dispatch & Scheduling Gaps in Excavation & Site Prep Operations

Key Finding: Independent workflow analysis indicates that unresolved dispatch & scheduling issues in Excavation & Site Prep operations hinder efficiency. Research shows that Inefficient routing and manual dispatch scheduling lead to 25% of all service truck rolls requiring at least one redundant callback [1].

The Excavation & Site Prep Industry at a Glance

Site preparation and general excavation contractors — grading, foundation excavation, utility trenching. Every job starts with an 811 ticket.

40,000+

US Companies

$1.5M–$12M

Avg. Revenue

5–30

Field Crew Size

5.5%

Growth Rate

First shovel = first locate ticket. If your morning routine is printing tickets, sorting by crew, and hoping the locates are done, you're running a paper process in a $30-billion-damage industry.

Dispatch & Scheduling — Reference Data & Research

Objective third-party statistics and research benchmarks relative to dispatch & scheduling and excavation & site prep workflows.

[1] Inefficient routing and manual dispatch scheduling lead to 25% of all service truck rolls requiring at least one redundant callback.
Aberdeen Group Field Service Survey, 2024
[2] $30 billion annual cost of underground utility damage
Common Ground Alliance, 2024
[3] On-time locate delivery rate is only 30–70% across state 811 centers
CGA DIRT Report, 2024

Does This Sound Like Your Excavation & Site Prep Operation?

  • !Double-booked technicians
  • !Customers waiting because dispatch lost the ticket
  • !No visibility into who is where

The Cost of Doing Nothing

Every missed or double-booked appointment costs $150–$400 in lost revenue and customer goodwill.

What Excavation & Site Prep Companies Typically Use

BOSS811HeavyJobB2WProcore

These tools are great at what they do — but they don't eliminate the dispatch & scheduling gap. That's what we build.

Excavation & Site Prep Operational Challenges

  • 1Every grading and excavation job starts with a locate ticket
  • 2Morning ticket distribution is a paper shuffle
  • 3No real-time visibility into which locates are complete
  • 4Wait time for outstanding locates burns crew and equipment hours

Compliance & Regulations

  • A811 mandatory notification before excavation
  • BOSHA excavation safety (29 CFR 1926 Subpart P)
  • CState-specific locate ticket validity and positive response
  • DStormwater/erosion control documentation
Common roles:Owner/OperatorProject ManagerForemanEquipment Operator

How We Fix Dispatch & Scheduling for Excavation & Site Prep — No ReKeying

1

Map Your Workflow

We study exactly where dispatch & scheduling happens in your excavation & site prep operation — the forms, the handoffs, the re-entry points.

2

Build a Working Prototype

Not a demo. Not a slide deck. A real, functional prototype that eliminates the pain point and works with your existing tools.

3

Prove It Before You Pay

You test the prototype on a real job. If it doesn't eliminate the dispatch & scheduling problem, you don't pay.

Step-by-Step Guide

How to Fix Dispatch & Scheduling in Excavation & Site Prep — 6 Steps

A practical walkthrough of exactly how to eliminate this problem in your operation.

Read the Guide →
Real Customer Success

Proven to Save Time and Remove Chaos

See how industry professionals are using our platform to consolidate systems, eliminate double-entry, and streamline their daily field operations.

5.0 Rating
"Simply Connected made it much easier to manage everything in one place. Having our systems integrated into a single platform has saved time and eliminated a lot of the back and forth we used to deal with. The team was responsive throughout the process. Everything has worked as expected, and the overall experience has been very positive."
CW
Cody WagnerVerified Customer
onGoogle Maps

Frequently Asked Questions

Common questions about dispatch & scheduling in Excavation & Site Prep field service operations.

Fix Dispatch & Scheduling in Your Excavation & Site Prep Operation — Free Prototype

Tell us about your operation and we'll build you a working solution — no commitment, no credit card.

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