Directional Boring & HDD

No ReKeying — Every Field Change Order Captured and Approved Digitally

A tech discovers extra scope on-site — a corroded pipe, an unplanned material upgrade, an additional hour of labor. He calls it in verbally. The customer nods. The invoice comes out two weeks later with line items nobody recognizes. No ReKeying means scope changes captured in the field flow directly to the invoice with a digital approval trail.

Uncle Steve on change order management in directional boring & hdd

The Directional Boring & HDD Industry at a Glance

Horizontal directional drilling contractors — trenchless underground utility installation crossing existing utility corridors daily.

12,000+

US Companies

$2M–$15M

Avg. Revenue

5–20

Field Crew Size

6.8%

Growth Rate

Bore logs on paper, locate verifications in camera rolls, 811 tickets printed and sorted by hand. The gap between the drill rig and the office is entirely paper.

Directional Boring & HDD Industry Data & Research

Key statistics shaping the directional boring & hdd market today.

38+ million 811 tickets processed annually in the US
Common Ground Alliance, 2024
Cross-bore remediation costs average $150,000+ per incident
PG&E / GPRS, 2024
CGA Index rose from 94.0 to 96.7 — trending wrong direction
CGA DIRT Report, 2024

How Change Order Management Actually Looks in Directional Boring & HDD

The Scenario

A boring crew encounters unmarked rock formation mid-bore that requires core bits not in the original equipment manifest — adding $1,800 in tooling and 6 hours of extra time. The operator calls the PM. Verbal authorization given. The GC disputes the line item at final payment.

The Real Impact

Subsurface change orders on directional boring jobs are the most commonly disputed line items — especially on public works projects where change order documentation is contractually required for payment.

Does This Sound Like Your Directional Boring & HDD Operation?

  • !Customers dispute invoice line items they don't recall approving
  • !Verbal scope approvals don't hold up when the customer pushes back
  • !Techs add scope without realizing it needs a separate authorization

The Cost of Doing Nothing

Undocumented change orders are the #1 source of invoice disputes. The average disputed amount is $1,200–$4,000 per incident. At 5 disputes per month, that is $72K–$240K/year in contested revenue.

What Directional Boring & HDD Companies Typically Use

BOSS811UtilocateProcoreHeavyJob

These tools are great at what they do — but they don't eliminate the change order management gap. That's what we build.

Directional Boring & HDD Operational Challenges

  • 1Every bore path must be cleared through 811 before drilling
  • 2Cross-bore risk at $150K+ per incident
  • 3Post-construction as-builts required but captured on paper
  • 4Locate ticket expiration requires update/remark management

Compliance & Regulations

  • A811 mandatory notification before excavation (federal)
  • BState-specific locate ticket validity (10–45 days)
  • CPHMSA pipeline safety for gas crossings
  • DUpdate and remark requirements before ticket expiration
Common roles:Owner/OperatorProject ManagerDrill OperatorLocator

How We Fix Change Order Management for Directional Boring & HDD — No ReKeying

1

Map Your Workflow

We study exactly where change order management happens in your directional boring & hdd operation — the forms, the handoffs, the re-entry points.

2

Build a Working Prototype

Not a demo. Not a slide deck. A real, functional prototype that eliminates the pain point and works with your existing tools.

3

Prove It Before You Pay

You test the prototype on a real job. If it doesn't eliminate the change order management problem, you don't pay.

Get No ReKeying for Your Directional Boring & HDD Operation — Free Prototype

Tell us about your operation and we'll build you a working solution — no commitment, no credit card.

No spam. No credit card. Just a prototype that works.

Change Order Management Problems for Directional Boring & HDD Companies | Simply Connected Systems