FSM · mHelpDesk (HomeAdvisor)
mHelpDesk Does a Lot. Here's What It Doesn't Do.
mHelpDesk handles scheduling and invoicing. But your techs still carry clipboards, your office still rekeys field data — No ReKeying is the gap mHelpDesk leaves open. We build the bridge.
Uncle Steve on mHelpDesk's field gaps
mHelpDesk at a Glance
12,000+ businesses
User Base
2007
Founded
$169+/mo
Pricing
What mHelpDesk Users Complain About
- !Aging platform with slow updates
- !HomeAdvisor acquisition changed priorities
- !Feature development has stagnated
- !Support quality has declined
The Gaps mHelpDesk Leaves Open
These are the problems mHelpDesk wasn't designed to solve — and they're costing you time, money, and accuracy every day.
mHelpDesk + Your Pain Point
Pick the pain point that hits hardest — we'll show you exactly where mHelpDesk falls short and how we bridge the gap.
Rekeying Data
Aging platform creates field capture limitations....
mHelpDesk + rekeying data →
Handwritten Forms
Aging mobile app limits digital capture....
mHelpDesk + handwritten forms →
Payroll Handoff
Manual payroll bridge....
mHelpDesk + payroll handoff →
Inspection & Compliance
No inspection workflow....
mHelpDesk + inspection & compliance →
Dispatch & Scheduling
Functional but aging dispatch....
mHelpDesk + dispatch & scheduling →
Inventory & Parts Tracking
Stagnant inventory feature....
mHelpDesk + inventory & parts tracking →
Quoting & Invoicing
Standard billing features....
mHelpDesk + quoting & invoicing →
Customer Records
Functional but dated CRM....
mHelpDesk + customer records →
Photo Documentation
Minimal photo features....
mHelpDesk + photo documentation →
Reporting & Visibility
Stagnant reporting....
mHelpDesk + reporting & visibility →
Multi-System Chaos
Aging platform increases supplementary tool needs....
mHelpDesk + multi-system chaos →
Approval Delays
No approval features....
mHelpDesk + approval delays →
mHelpDesk by Industry
How well does mHelpDesk actually fit your industry? Pick yours.
HVAC
mHelpDesk served HVAC shops well in the past but the platform has stagnated since the HomeAdvisor ac...
mHelpDesk for hvac →
Plumbing
mHelpDesk works for plumbing basics but the aging platform means you're building on yesterday's tech...
mHelpDesk for plumbing →
Electrical
mHelpDesk covers electrical basics but the platform's stagnation means it's falling behind competito...
mHelpDesk for electrical →
Cleaning & Janitorial
mHelpDesk handles cleaning company scheduling but the dated platform is losing ground to modern comp...
mHelpDesk for cleaning & janitorial →
We Don't Replace mHelpDesk. We Fix What It Can't.
Map the Gap
We study where mHelpDesk stops and paper starts in your operation — the forms, the handoffs, the re-entry points.
Build the Bridge
A working prototype that captures field data digitally and flows it into mHelpDesk — No ReKeying, no clipboards, no double entry.
Prove It Free
Test the prototype on a real job. If it doesn't eliminate the paper problem, you don't pay.
Keep mHelpDesk. Lose the Clipboards. Get No ReKeying.
Tell us what mHelpDesk can't do for you, and we'll build a working prototype that delivers No ReKeying — data captured once in the field, straight into your office. No commitment, no credit card.