Sage 100 Contractor×Customer Records

Sage 100 Contractor Doesn't Fix Your Customer Records Problem

Desktop-only access.

How Customer Records Actually Works With Sage 100 Contractor

The Real Scenario

Job cost history is comprehensive but only accessible from the office.

What Sage 100 Contractor Does Well

Sage 100 Contractor is a capable field service management tool. It handles:

  • +Job scheduling and dispatch
  • +Basic invoicing and payments
  • +Customer contact management
  • +Mobile job status updates

Where Sage 100 Contractor Falls Short

But when it comes to customer records, Sage 100 Contractor leaves a gap:

  • Desktop-only
  • No mobile features
  • Expensive to maintain
  • No field-facing tools

Signs You Have a Customer Records Problem (Even With Sage 100 Contractor)

  • !Can't find past work orders for a customer
  • !New tech doesn't know the site's quirks
  • !Equipment service history is in a filing cabinet

The Cost of Leaving This Gap Open

Without accessible history, you lose upsell opportunities and repeat the same diagnostic work — costing $200–$500/incident.

Sage 100 Contractor Can't Fix This Because:

Desktop-only access.

Sage 100 Contractor is a field service management tool — it wasn't built to solve customer records problems at the field level. That's what we build.

How We Fix Customer Records — Without Replacing Sage 100 Contractor

1

Map the Gap

We study exactly where customer records happens in your operation with Sage 100 Contractor — the paper, the re-entry, the handoffs.

2

Build the Bridge

A working prototype that captures field data and eliminates the customer records gap — integrated with Sage 100 Contractor, not replacing it.

3

Prove It Free

Test the prototype on a real job. If it doesn't eliminate the customer records problem, you don't pay.

Keep Sage 100 Contractor. Eliminate Customer Records.

Tell us about your customer records problem with Sage 100 Contractor and we'll build you a working solution — no commitment, no credit card.

No spam. No credit card. Just a prototype that works.

Sage 100 Contractor Customer Records Problems — What Sage 100 Contractor Can't Fix | Simply Connected Systems